We collect information that you provide directly to us, for example when you contact us, sign up for a newsletter, or use our online services.

The data collected may include your name, email address, phone number, and any other information you choose to share.

Technical Data

We automatically collect certain technical data via cookies and similar technologies when you visit our site. This data may include your IP address, browser type, pages viewed, and the duration of your visit.

• Session cookies for website functionality.
• Analytics cookies to understand the use of our site.
• Preference cookies to remember your choices.

We use your personal data for the following purposes:

• Responding to your contact requests and providing you with support.
• Sending you information about our services, our articles on learning methods and educational development.
• Improving the accessibility and quality of our online services.
• Ensuring security and preventing fraud.
• Complying with our legal obligations.

We only process your data on a legal basis, such as your consent, the performance of a contract, or our legitimate interest.

We do not sell your personal data. We may share it with:

• Our technical service providers (hosting, analytics) who act as subcontractors and are contractually bound to protect your data.
• Legal authorities if required by law.

Some of these providers may be located outside the European Economic Area (EEA). In such cases, we ensure that appropriate safeguards are in place, such as the European Commission's standard contractual clauses.

In accordance with data protection regulations (GDPR), you have the following rights regarding your personal data:

• Right of access: Request a copy of the data we hold about you.
• Right to rectification: Request the correction of inaccurate data.
• Right to erasure: Request the deletion of your data in certain situations.
• Right to restriction: Request the restriction of processing of your data.
• Right to object: Object to processing based on our legitimate interest.
• Right to data portability: Receive your data in a structured format.
• Right to withdraw your consent: At any time, if processing is based on your consent.

To exercise these rights, contact our Data Protection Officer using the contact details below.

We retain your personal data only for as long as necessary to achieve the purposes for which it was collected, including to meet any legal, accounting, or reporting obligations.

Contact data for newsletters is retained until you unsubscribe. Technical logs are generally deleted after 12 months.

For any questions regarding this privacy policy, to exercise your rights, or to file a complaint, you can contact our responsible person:

By email: info@yixiaokou.com
By phone: 01 93 51 19 15
By mail: 37, avenue de Masson

You also have the right to lodge a complaint with the French supervisory authority, the Commission Nationale de l'Informatique et des Libertés (CNIL).

Updates

This policy may be updated occasionally. The most recent version will always be published on this page with the date of the last update.

Last updated: May 15, 2024